*Make sure you do the usability readings before completing this assignment.
- Working in groups of 3–4 (face to face classes) or as an individual (online classes) select a popular website to test.
- Create a list of five (5) realistic tasks for a representative user to complete using the website. For example, ask them to find information or perform a function. [10 min]
- One person from each group will switch with one person from another group (face to face classes). If you are working as an individual (online classes) then have a roommate or friend be your user.
- Give the user the five tasks, one at a time, monitoring their responses. [10 min]
- Take note of the following:
- You are testing the website, not the user. It is ok if they make mistakes.
- Observe and make notes but do not interfere.
- Ask them to “think aloud” so you understand why they are making specific choices.
- Watch their eye and mouse activity (e.g. eye-tracking )
- Record the following and report your results to the class
- Time: How long does it take to complete each task?
- Accuracy: How many mistakes did they make and how fast did they recover?
- Recall: How much do they remember on multiple uses?
- Emotional response: How did they person feel about the website?
Working as a group or individual, create an HTML page (link to it from this post) with the following information:
- Your name(s)
- Link to website and (small) screenshot of website chosen for analysis
- List the 5 tasks you gave the user
- Include a brief discussion of the result of each
- Was the user successful in completing the task?
- Why or why not?
- Include a screenshot for each question, whether positive or negative, focussing on the element(s) of the website that led to the success or failure of the task.
- What recommendations could you make to the website owner?